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Unette Spencer
Unette Spencer has over 25 years of experience in the technology sector, consistently bringing a relentless customer focus to every role.
She spent two decades at leading data science and technology consultancies, dunnhumby and CACI, where she led business units and multi-workstream loyalty and customer strategy programmes.
Unette joined Mastercard nine years ago and has since delivered significant impact. She spearheaded the post-pandemic transformation of Mastercard’s flagship microcredit programme in Kenya, enabling micro-retailers to restock based on demand rather than cash flow – driving sustained growth. She also served as Chief of Staff to Mastercard’s former Executive Vice Chair, championing global inclusion initiatives.
Today, Unette is Vice President, Customer Solutions and Sustainability Lead for the UK&I Division, where she leads the Innovation and Enablement team. Her focus is on tailoring go-to-market strategies for key innovations, ensuring customers receive curated solutions that drive differentiation, market share, and revenue. A current priority is advancing agentic AI and agentic commerce, areas evolving at significant pace. She also leads the go-to-market approach for Mastercard’s sustainability solutions, including the Priceless Planet Coalition (PPC) one of the largest global reforestation programmes.
Unette is deeply committed to community and inclusion. She currently serves as European ERG Committee Lead, overseeing employee resource groups across Europe. Previously, she was Global Co-Chair of LEAD BRG for employees of African descent, where she launched flagship programmes such as Uplift, a global mentoring initiative for Black men, and led personal development programmes for Mastercard’s Women’s Leadership Network.
Unette also makes time in her busy schedule to mentor young people, both at Mastercard and externally as they make decisions that will shape their career.
Beyond Mastercard, Unette advises Affinity Water as a member of its Independent Challenge Group, ensuring the company’s plans reflect the priorities of all consumer segments—particularly vulnerable customers—and deliver long-term value.